The Terms and Conditions were last updated on 05/07/2023
1. Introduction
These Terms and Conditions apply to this website and to transactions relating to our products and services. You may be bound by additional agreements relating to your relationship with us or to any product or service you receive from us. If any provision of additional agreements conflicts with any provision of these Terms, the provisions of those additional agreements shall control and prevail.
This online shop is operated by Società Cooperativa Agricola Cesare Battisti a.r.l., in compliance with applicable law on electronic commerce and distance contracts.
These general terms of sale (“General Terms”), govern the modalities and conditions of sale of the products marketed (“Products”) by Società Cooperativa Agricola Cesare Battisti.
All contracts for the sale of Products by Società Cooperativa Agricola Cesare Battisti to third parties (“Customers”) are governed by these General Terms, which constitute an integral and substantial part of every proposal, order and purchase confirmation of the Products themselves. The sale terms applying to orders are those in force on the date of the order.
The Customer declares that they have read all of the following information and general terms of sale before placing the order.
2. Binding
By registering, accessing or otherwise using this website, you agree to be bound by these Terms and Conditions. Simply using this website implies acknowledgement and acceptance of these terms and conditions. In particular cases we may ask you to provide explicit consent.
3. Electronic communications
By using this website or communicating with us electronically you accept that we may communicate with you electronically on our website or by email and that agreements, notices, disclosures and other communications we provide electronically meet any applicable legal requirement, including that such communications must be in writing.
4. Intellectual property rights
We or our licensees own and control all copyright and other intellectual property rights in the website and the data, information and resources displayed or otherwise accessible within the website.
4.1 All rights reserved
Except where otherwise required by specific content you are granted no licence or other rights under copyrights, trademarks, patents or other intellectual property. You may therefore not use, copy, reproduce, perform, distribute, incorporate in electronic media, modify, reverse engineer, transfer, download, monetise or sell resources of this website in any manner without prior written consent, unless otherwise mandated by compulsory law (such as citation rights).
5. Newsletter
Notwithstanding the above you may forward our newsletter electronically to others who might be interested in visiting our website.
6. Third-party property
Our website may include hyperlinks or other references to other parties’ websites. We do not control or review third-party linked content; products/services are subject to their terms. Editorial material or opinions on those sites need not reflect ours.
We are not liable for privacy practices or content there. You bear all risks of using linked sites/third-party connected services and we accept no liability for loss/damage whatsoever arising from your disclosure of personal data to third parties.
7. Responsible use
By viewing our website you undertake to use it only for lawful purposes permitted by these Terms, any supplementary agreement with us, applicable statutes and prevailing industry norms. You may not misuse our web presence to transmit malware, scrape for unsolicited direct-marketing datasets or systematically harvest data tied to our site.
You must not impair or materially interfere with the website’s functioning, uptime or accessibility.
8. Products: prices & specs
Unless stated otherwise Prices published on-site by Società Cooperativa Agricola Cesare Battisti are in EUR incl. VAT.
The price guaranteed to purchasers is shown on checkout submission; concluded purchase pricing is definitive.
Listed prices supersede older versions and hinge on genuine Product availability.
Imagery is indicative / non-binding.
Customers retain responsibility for product choice.
9. Orders — Invoicing
Each transmitted Product order to Società Cooperativa Agricola Cesare Battisti constitutes an offer by the Customer. Order fulfilment by Società Cooperativa Agricola Cesare Battisti constitutes confirmation and acceptance.
Tax paperwork for ordered Products is issued when those Products ship to the Customer. The Customer must request invoicing supplying accurate billing particulars and stating the invoicing postal/email address where applicable; absent that, Società Cooperativa Agricola Cesare Battisti shall issue substitute fiscal paperwork.
10. Order fulfilment
Performance follows Site-stated timelines. Typically Italy-bound deliveries quoted as “available” ship within roughly 7 working days.
If Società Cooperativa Agricola Cesare Battisti cannot execute the order Customers are promptly notified of envisaged timelines. Customers refusing to await such window (still ≤30 weekdays) recover any amounts already prepaid for undone supply.
11. Refund & return policy
11.1 Right of withdrawal
You may withdraw within 14 days without giving reasons.
The withdrawal period ends 14 days after you—or a carrier other than the one we proposed—physically receives the goods.
To exercise withdrawal inform us unequivocally (post, fax or email). Full contact particulars appear below; you may use the attached template Withdrawal form, though optional.
If exercised we acknowledge receipt on durable medium promptly (e.g. email).
To meet the withdrawal deadline emailing/posting notification before lapse suffices.
11.2 Effects of withdrawal
Where you withdraw we refund payments received—including delivery charges except supplementary costs stemming from opting for modes pricier than our cheapest baseline—within 14 calendar days following notice, using originally used payment rails unless mutually agreed alternatives apply; refunds never entail extra fees borne by you.
We collect merchandise.
You finance direct carriage back.
You’re liable solely for diminished value due to unnecessary handling exceeding what’s reasonably needed for inspection/testing.
Italian law carves exclusions; therefore some articles cannot be refunded/exchanged—we’ll clarify if pertinent.
Ship returns to Società Cooperativa Agricola Cesare Battisti, Strada Statale Cassia 34 interno 1, Vetralla (VT) 01019 Italy.
C.O.D parcels are declined.
- Società Cooperativa Agricola Cesare Battisti refunds within fourteen days following receipt of the registered letter notifying withdrawal for returned Product values using the identical payment rails from the originating transaction unless the Customer designated another permissible channel beforehand:
- In that case cite within the tracked registered-withdrawal notice your banking IBAN/name of bank.
- Withdrawal excludes Italian EVO bottled/tinned goods opened post-purchase—or where items stem from bespoke/production-to-order personalization.
- Under Legislative Decree 21/2014 (Art. 56) Società Cooperativa Agricola Cesare Battisti may defer reimbursement until retrieving goods—or until Customers evidence return dispatch.
- Across the statutory cooling-off window Customers act as guardians; breakage/destruction extinguishes withdrawal.
12. Order acceptance
Contract crystallises only upon Società Cooperativa Agricola Cesare Battisti’s affirmative order confirmation; declines remain possible—including supply disruptions or anomaly review.
13. Payment
Consideration arises when transmitting the order—the Customer settles agreed prices including freight. Means: Klarna, PayPal, bank transfer plus cash-on-delivery (cash).
Customers certify authority to originate wire transfers timely; unpaid wires within ten days permit cancellation. IBAN particulars accompany checkout.
Customers certify PayPal authorisation legitimacy.
Ownership remains ours until exhaustive payment—Italian Civil Code art.1523 et seq.—with entitlement to reclaim where payments default.
14. Delivery
Goods route to Customers’ stipulated addresses.
Fulfilment depends on validated funds: wired amounts must hit our ledger; cards require scheme authorisations.
Courier partners are specialised express operators.
Rates correlate with weight/route.
15. Delivery timelines
Seven Italian working-day turnarounds hold for warehouse-available SKUs—the posted shipping windows remain indicative; Società Cooperativa Agricola Cesare Battisti may reaffirm/refine timelines operationally.
Inbound delays beneath thirty calendar days confer no refusal/compensation entitlement.
Carrier-signed delivery notes evidencing surrender complete performance.
Before acknowledging receipt inspect parcel counts/pack integrity—confirm transport docs match enumerated packages; packaging untouched/dry/free of leakage.
- Verify delivered parcel counts align with airway-bill excerpts:
- Confirm packaging untouched—verify inner contents unscathed.
Visible defects warrant refusal—or annotated reservations contemporaneously inscribed on POD documents.
Unsigned PODs waive later superficial condition disputes.
Integrity/wrong-item claims must lodge within strict three-post-delivery-days.
Insurance-file openings require bundled:
– Proof of caveat-signed POD at unloading,
– Photo proving outer packaging,
– Photo proving interior packaging,
– Damage photography.
Lacking contrary agreements kerbside only.
Alternate delivery choreography requires prior bilateral accord.
16. Recipient absence
Absentees receive carrier notices retrieving goods per stated instructions—or risk return-to-sender with refund sans outward/inbound postage credits.
17. Idea submissions
Do not disclose inventions, copyrights or speculative IP lacking prior confidentiality/IP-transfer agreements executed with us. Voluntary submissions absent such contracts grant a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any medium now existing or later developed.
18. Termination of use
We may, at sole discretion and at any time, modify or discontinue access temporarily or permanently to this website or any service on it. You agree we will not be liable to you or any third party for any modification, suspension or interruption of access or use or for any Content you contributed. You shall not be entitled to compensation even if features or contributed Content become permanently unavailable. You may not circumvent website access restriction measures.
19. Warranties and liability
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or exclude. This website and all website Content are provided on an ” as is ” and ” as available ” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, express or implied, relating to availability, accuracy or completeness of the Content. We do not warrant that:
- this website or our products or services satisfy your expectations;
- this website will be uninterrupted, timely, secure or error-free;
- the quality of any product/service purchased/obtained through this website satisfies your expectations.
Nothing on this website constitutes, or is meant to constitute, legal, financial or medical advice of any kind. If you need advice you should consult an appropriate professional.
The following provisions apply to the maximum extent permitted under applicable law and do not exclude our liability where that would be unlawful. Under no circumstance will we be liable for direct or indirect loss (including loss of profit/revenue; loss or corruption of data, software or database; damage to property or data) incurred by you or any third party arising from your access to or use of our website.
Unless another agreement expressly provides otherwise our maximum aggregate liability to you with respect to the website—and any marketed or sold goods/services—whatever the underlying legal theory (contract, negligence, equitable claim, deliberate wrongdoing, statutory tort…) is limited to the total price paid to us for such goods/services or for using this website; that aggregate cap applies jointly to every claim/action you may initiate.
20. Privacy
To access our website and/or services you may be asked to provide certain registration information—you agree supplied data stays accurate/current.
Personal data seriousness means anti-spam commitment—communications stay mission-critical products/services-linked only.
Standalone policies broaden coverage—consult Privacy Statement alongside Cookie Policy.
21. Accessibility
We aspire accessible delivery—inform us detail-rich should disability-driven barriers obstruct usage where conventional tooling affords remedy.
22. Export restrictions / Legal compliance
Access exploiting territories criminalising showcased Content/transactions disqualifies—you may operate neither contrary Italy export regulations governing this portal.
23. Assignment
Rights/obligations—integral or partial—never assign/sub-contract sans written approvals—illegal attempts worthless.
24. Term breaches
Preserving accrued remedies—we may pursue responses including banning/ISP notification/litigating contraventions.
25. Force majeure
Payment carve-out aside uncontrollable-force delays omission never qualifies breach meanwhile forces persist externally reasonable control horizons.
26. Indemnity
You indemnify/defend us against Claims touching Terms/applicable statutes inclusive IP/privacy—promptly replenish defence spend attributed.
27. Waiver
Inertia enforcing provisions never waive enforceability sustaining remainder/per-clause resurrect rights thereafter.
28. Language
These Terms and Conditions shall be construed and interpreted exclusively in English. All notices and correspondence shall be written exclusively in that language.
29. Whole agreement
These Terms—with privacy statement/cookie policy—constitute exhaustive compact governing Società Cooperativa Agricola Cesare Battisti browsing relationship respecting you collectively.
30. Periodic updates
We refresh occasionally—you monitor header chronology implying immediate deployment—persisting navigation signals affirmative consent binding freshly published Terms.
31. Applicable law & jurisdiction
Governed by Italy—all disputes hinge Viterbo courts—severable invalidity triggers surgical reinterpretation maximising envisaged intents sparing intact remainder.
32. Contact particulars
Website ownership/control remain Società Cooperativa Agricola Cesare Battisti.
Discuss Terms—including mailing/email ciao@frantoiocesarebattisti.it
Strada Statale Cassia 34 interno 1 , Vetralla (VT), Italy
Tel: +39 0761 4613836
P.I./C.F.: 00296950561
25. Download
You may also download our Terms and Conditions in PDF format.
